FAQs

Is there an expected guide as to the process?

Generally speaking, every case is different and for some people they might have no further outbreaks or cold sores from the start.  As this is not a suppressive therapy we can still see symptoms showing up in during the process but more so in the earlier months prior to the virus being eliminated.  For others with a more severe infection the expectation is that the turnaround with symptoms is from the 3rd month.  From that point, there should be a reduction in the severity and duration of any outbreaks so that by the 6th month they have in most cases subsided. 

This information and guide varies from one person to the next.  Every person has different rates of infection and either HSV 1 or HSV 2 oral or genital, the length of time a person has had the virus all vary the symptoms a person may have.  It is not uncommon for people to still have reoccurring outbreaks up to the 4th and 5th months but they should become more mild and then the pattern of outbreaks stops and they are clear usually at the 5 – 6 month point. This process is dependent though on the severity of the infection, the frequency of outbreaks and the degree of how well entrenched the virus is. 

The combination will not re-activate or stimulate the virus. In the early stages of the treatment, in around 10% of those people with a higher viral load may experience a response, which can present as red bumps, a mild rash or what appears to be an outbreak. This is not uncommon, as it is actually a good sign that the treatment is detoxifying the virus from the body by causing an influx of dead cells to be expelled. This reaction is called a Jarisch-Herxheimer Reaction; the immune system releases an inflammatory response, causing a rise in symptoms in the area in which the bacteria or virus are being eliminated from. This treatment is not designed to suppress the virus but rather eliminate it and so this cleansing process is a good indicator. This response again only occurs in 10% of those with a higher viral infection and passes within 1 – 2 weeks. 

In terms of secondary herpes related symptoms like pain and other health issues again this varies.  People report that the secondary symptoms do subside in the first month but sometimes they can reoccur but are more mild in nature between the 3-5 month point and then disappear altogether as the virus is eliminated. 

There can still be minor clearing reactions like a rash, bumps or redness for a couple of months even post treatment after the virus is eliminated but this dissipates not long after. To expand on this explanation as to this mild redness, small bumps or rashes even post treatment and once the blood tests even verify that the person is negative.  The Medical Panel saw this in around 10 – 20% of cases in the trials, it appears to be an automatic response by the body, especially where the person suffered from severe and frequent outbreaks prior to commencing the treatment. 

The Medical staff explain that despite the herpes viral cells being either completely eliminated or well on the way to being completely eliminated the body still emits signals that it should have a reaction based on the previous pattern of infection.  Not enough is known about this process but the DNA imprinting the herpes virus causes on the nervous system that would previously result in an outbreak due to stress or a low immune system still occurs but in a more lesser degree.  This pattern though ceases within a few months post treatment and so no more rashes or redness happens.

The expectation is that for the more challenging cases the turnaround with symptoms is from the 3rd month.  From that point there should be a gradual reduction in the severity and duration of any outbreaks so that by the 6th month they have in most cases completely subsided.

 

What are the directions?

In terms of the directions Synergy advises that for the first 1 – 4 weeks to commence on a single capsule of each of the 5 ingredients. Then usually for those with outbreaks or cold sores that occur more than twice a year it’s best to double the dosage to 2 capsules of each of the 5 ingredients for a month to boost the treatment maximize the immune systems function. This is providing you do not have an auto immune disease. There are no additional side effects with the higher dose.

By having the higher 2 capsules of each is maximizes the immune system, boosting the capacity for the T Cells and Macrophages that target the virus to be produced. However, by increasing the dose it does not reduce the overall time frame as there can still be residual cells present in the body towards the later stages that the full duration covers. We normally assess how long a person might need to be on the higher dosage by how frequently they have symptoms.  

With the single dose of all 5 ingredients (5 capsules) it is possible to take all 5 in the morning or 3 in the morning, for example Rhodiola, Astragalus and Tribulus and the other 2 being Lysine and the Enhanced Amino Formula at night. Always make sure the capsules are taken with food, preferably a meal either directly after or just before. Having some ingredients in the morning and some at night will not reduce the effectiveness but it is advisable to take the Rhodiola and Tribulus together as they work in close combination.

The same applies when taking the 2 capsules of each ingredient. They can be taken all be taken in the morning with food or 5 in the morning and 5 later in the day but it is advised not to have the plant based ingredients (Rhodiola, Tribulus, Astragalus) in the evening in case they interfere with sleep.  

Can I take Antiviral Medication as well?

During the process you can take antivirals if an outbreak or cold sore is concerning you.  Antivirals do not interfere with the treatment directly and can be taken alongside the combination.  However, they do mask the symptoms, which is why it is important in the later stages to be able to monitor the progress and what other factors could be triggering an outbreak or cold sore so those foods or triggers for example can be avoided.  With antivirals we would generally suggest keeping on the antiviral medication for 1 month if you are currently taking them and then ceasing after that.  

Further information;

There are two opinions on the use of Valtrex/Famciclovir/acyclovir (antiviral medication); if you were recently infected it’s best to commence on Synergy’s treatment and also consider taking Valtrex too as this helps initially.  In terms of antiviral medications such as Valtrex/Aciclovir because it reduces the ability of the herpes cells to reproduce, it limits the degree of cells in the body.  So it has been shown in the research conducted that those that were recently infected and took an antiviral were able to eliminate the herpes faster with this treatment than those who did not take antivirals.  It is completely safe to take both Valtrex and Synergy’s treatment at the same time.

The other opinion that if you have had the herpes virus for some time then taking Valtrex will suppress the virus.  This can slightly restrict Synergy’s treatment from being able to draw out the herpes cells.  We apply Lysine in small amounts to deprive the virus of arginine and this causes it to become more pronounced so the immune system can then recognize the virus.  So it does depend on your individual circumstances and also how severe your current symptoms are now.  If you are already taking some form of antiviral medication then you may want to continue with it for the first month then look to cease the antiviral medication after the first month so that certain triggers and factors which may be supporting the virus are identified.  

Do I need to follow any certain diet?

In terms of diet it is advisable to limit the major trigger foods and those foods highest in arginine.  The main foods that have been found to trigger outbreaks/cold sores and are linked to stimulating and supporting viral activity are;

Grains, Hazel Nuts, Brazil Nuts, Peanuts, Walnuts, Almonds, Cocoa powder, Peanut butter, Sesame seeds, Cashews, Coffee, Carob Powder, Oatmeal rolled, Raisins, Chocolate, Gelatin, Wheatgerm, Pineapples, Oranges, Mandarins, Onions, Soybeans, Pistachios, Squash, Puffed Oats, Chestnuts, Dates, Pumpkin seeds, Macadamia Nuts, Popcorn, Strawberries, Grapes, Grape juice, Turkey. 

In addition to this for the fruits it’s grapes, raisins, oranges, mandarins, elderberries and grapefruit. With the vegetables try and limit the onions, rutabagas, cassava and yams (sweet potatoes).  Meats are okay even though they have a high level of arginine they have not been found to stimulate the viral reproduction.  Only turkey is the exception and you should try and limit.  In case you weren’t sure the grain breads, multigrain breads and oatmeal or porridge are also problematic because of the high arginine levels. 

When you look at foods like multigrain or brown bread it’s a better quality of wheat they use and more of the whole grains and so this has the higher arginine content.  Probably the best way to look at it is that the cheaper and more white the breads and dough the less arginine it would have.  Things like lasagne or pizza for example are still wheat but because they use a cheap form of wheat it doesn’t have the same arginine content and so is a safer option to avoid stimulating the virus.  Sour dough and Rye bread are also a better option due to the fermentation process it drops in the arginine content.

There are no foods that will kill off the virus but some can increase the lysine and this will aid in the process.  These are Fish, Beef, Eggs, Pork, Cottage Cheese, Milk, Chicken and any other dairy generally is a good option. 

This link is really helpful to check on any food you are not sure about:   http://acidicbody.com/lysine-arginine-ratio-foods/

The main additional supplements we may suggest are firstly Zinc and then monolaurin, melatonin, selenium and AHCC.  The main one though is zinc as is important the person has sufficient levels of zinc present for the Enhanced Amino Formula to produce the T Cells which fight the viruse.  These other supplements are an option to have alongside Synergy’s combination if you really want to maximize your overall health and immune system efficiency. 

The main supplements or vitamins we suggest avoiding would be Oregano Oil, Black Seed oil, Vitamin C and Garlic. These all contain a high degree of arginine content.  Apart from diet, sleep and exercise are the main factors to ensure the best outcome.   

Shipping Information

Synergy has partnered with DHL to streamline the delivery process for deliveries worldwide. We are pleased to be able to offer the range of products internationally to practically every country in the world. The delivery time frame does vary for each country. All packages are insured in case of loss and a replacement package can be issues once assessed. General time frames are contained here but allow 1-3 business days for processing of orders due to the high volume of orders. Customs and Taxes may be payable by the receiver, if you are located outside the USA or Australia. Due to limitations on imported goods into Italy and Spain we are unfortunately unable to send to those locations. For orders from India please provide your PAN (Permanent Account Number) and Brazil (CPF) number in the order note, as this is required for Customs.  

Australia 2-3 business days

United States 6-9 business days

Europe 8-10 business days

South East and North Asia 8-11 business days

How much does International Shipping cost?

You can get the exact cost for international shipping at the checkout page by entering your shipping address details.  Synergy has partnered with DHL to streamline the delivery process for deliveries worldwide.  All packages are insured in case of loss and a replacement package can be issues once assessed.  Customs and Taxes may be payable by the receiver, if you are located outside the USA or Australia. For orders from India please provide your PAN (Permanent Account Number) in the order note, as this is required for Customs.  

How can I track my Order?

Once you complete your purchase, generally within 24 to 48 hours (depending on current demands) we provide tracking information along with a tracking number. 

We also provide shipping insurance that gives our customers added protection while their order is en-route.  With DHL’s secure delivery service and insurance, we ensure guaranteed and safe delivery.

We strive to meet the regulations on dietary supplements for every country. In case of any concern with delivery in your country, we will notify you promptly to resolve the issue.

Refund Policy
 
All cancelled credit card transactions will not be charged. There are no reoccurring payments processed.
 
We do not accept refunds for a change of mind.

If there is an issue with the product please advise us so we can look into your concerns.

We use only the best ingredients and have the highest quality manufacturing standards. In the case that customs do not allow delivery, we will notify you immediately to resolve the issue.

If anything is unclear or you have more questions feel free to contact our customer support team.

Do I require a prescription for this treatment?
Are there any side effects with the treatment?
How long does the treatment take to work?
Are there any guarantees that this will work for me?
Is this Treatment available anywhere else?
Does this treatment work just as well for oral herpes as it does for genital herpes?
Why doesn’t my Doctor know about this treatment yet?
How can I get in touch with you?
Synergy Pharmaceuticals has adopted an online model and has a customer support team of staff to assist with any questions you may have. This helps to discount the costs of the products to the public. If we had a call centre the number of inbound calls would be unmanageable. However, our customer support staff provide excellent service and will look after you. Please use the contact form on this website or contact us directly at info@synergy-pharmaceuticals.com if you have any questions.
Can I take this treatment while pregnant or breastfeeding?
There is no issue in taking this treatment prior to becoming pregnant. It does not have any effect on the female reproductive system and only boosts a person’s overall health. Once you are pregnant however we suggest you discontinue taking the treatment. While all the ingredients are completely natural, safe and should pose no risk to the foetus there has not been enough research and testing conducted as yet while a woman is pregnant or breastfeeding on the treatment. As such we cannot medically recommend to take the complete treatment in this circumstance.
What is the minimum age for a person to take the treatment?
The minimum recommended age is 9 years old. There has not been sufficient research conducted into the plant based elements on children below this age. For children they may also have trouble with the capsules and if you were to open them and mix them with juice for example the taste is not very palatable.